Responsible Gaming
Our Commitment to Responsible Gaming
At Cleveland School of Music, we believe that casino gaming should be enjoyed purely as entertainment. Gambling should never be considered as a way to earn money, pay bills, or solve financial problems. We are committed to promoting a safe and responsible gaming environment for all our players.
Age Verification
We are legally required to verify that all players are at least 18 years of age (or the legal gambling age in your jurisdiction). By accessing our casino partners, you confirm that you meet this legal requirement. If you are under 18, please do not proceed. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and check the following warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money you cannot afford to lose
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious, stressed, or irritable when not gambling
- Gambling for longer periods than intended
- Borrowing money or using credit to fund gambling
- Lying about the amount of money or time spent gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
If you recognise any of these signs in yourself or others, help is available.
Self-Help Tools
Responsible casino operators provide tools to help you maintain control of your gaming. These include:
- Deposit Limits: Set a maximum amount you are willing to spend in a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are prepared to lose
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Time-Out (Cool-Off Period): Take a break from gambling for a set period (hours or days)
- Self-Exclusion: Exclude yourself from a casino or multiple casinos for a period you choose (typically 6 months to 5 years)
All reputable UK casino operators must provide these tools as part of their licensing obligations.
Support and Help Organizations
If you or someone you know is struggling with problem gambling, professional support is available:
United Kingdom
- GamCare – Free confidential support and counselling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free helpline, 24/7) - GamStop – National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Self-exclude from all participating online gambling operators at once - National Problem Gambling Clinic – NHS-funded specialist treatment
Available through NHS referral
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Online counselling and support available
Take Action Today
If you think you may have a gambling problem, please reach out for help now. There is no shame in seeking support. Many people have successfully overcome problem gambling with professional assistance. The longer you wait, the more difficult the problem may become.
Contact GamCare (0808 8020 133) or visit www.gamcare.org.uk for immediate support if you are in Great Britain.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.